Privacy Policy

1.  Core Beliefs regarding Privacy and Data Protection:

  • User privacy and data protection are human rights.

  • I have a duty of care to the people who contact and work with me.

  • Data is a liability - it should only be collected and processed when necessary.

  • I will never sell, distribute or make public your personal information.

I am registered as a data controller with the Information Commissioner's Office (ICO). 

2.  Relevant Legislation:

This website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

  • UK Data Protection Act 1998 (DPA)

  • EU Data Protection Directive 1995 (DPD)

  • EU General Data Protection Regulation 2016/679 (GDPR)

3.  Personal information that this website collects and why it is collected:

 

Site visitation tracking

This site uses Google Analytics (GA) to track user interaction.  I use this data to assess the number of people visiting this site, how they find and use the web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to me.  GA also records your computer’s IP address which could be used to personally identify you but Google do not grant me access to this.  I consider Google to be a third party data processor (see Third Party data processors below).

GA makes use of cookies, details of which can be found on Google’s developer guides.

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

 

Contact forms and email links

Should you choose to contact me using the contact form on my Contact me page or an email link like this one, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined under Third Party data processors.  Instead the data will be collated into an email and sent to me over the Simple Mail Transfer Protocol (SMTP).  My SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet.  The email content is then decrypted by my local computers and devices.

Blog

It is not possible to comment on blog posts on this website.

Email newsletters

I do not send out email newsletters or 'shout outs.'

4.  Storage of personal data on this website

I do not store personal data from users of this website.

5.  About this website's server

This website is hosted by wix.com.  This is a link to their Privacy Policy.

6.  Third Party data processors

I use Google to process personal data on my behalf.  Google comply with the legislation set out under Relevant Legislation.  Google is based in the USA and is EU-U.S Privacy Shield compliant.

7.  Data Breaches

I will report any unlawful data breach of this website’s database or the database(s) of any third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

8.  Data Protection Controller / Officer

The data protection controller / officer of this website is:  Amanda Croft at Cosmos Counselling.

Who is registered and operates from:
32 Newtown Road

Liphook

Hampshire

GU30 7DX

Telephone: 07864 967555

Email: cosmoscounselling@gmail.com

 

9.  Changes to our privacy policy

This privacy policy may change from time to time inline with legislation or industry developments.  I will not explicitly inform website users of these changes.  Clients will be informed as part of their GDPR contract.  I recommend occasional checks of this page for any policy changes.  Specific policy changes and updates are mentioned in the change log below.

Change log

10/04/2018

  • Privacy policy instigated

Cosmos

Counselling in   Liphook, Hampshire.

Amanda J C Croft  BA (Hons), PGCE, FdSc Counselling, RegMBACP (Accredited)

Amanda Croft RegMBACP(Accredited) 

                        

Child, Young Person and Adult Counsellor / Psychotherapist

 

Approved Adoption Counsellor 

 

Tel:  07864 967555

 

Email:  cosmoscounselling@gmail.com

 

 

 

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